DEALERS RESOURCE CENTER
Effective Date: October 14, 2026
1. SMS Messaging Program
Dealers Resource Center (“DRC,” “we,” “us,” or “our”) offers SMS texting for customers, vehicle service contract holders, repair facilities, dealerships, agents, and business contacts. By opting in, you agree to receive messages for the specific purposes disclosed when consent is collected. Participation is voluntary.
2. Types of Messages
Depending on your relationship with DRC and the consent you provide, messages may include:
- Claims and customer service: claim status, repair authorizations, supporting documentation requests, contract inquiries, and responses to questions.
- Dealer and agent support: onboarding, account setup, contract processing, product assistance, and responses to requested business information.
- Sales and promotional messages: information about DRC products, services, and business opportunities only when the required promotional consent has been obtained.
3. Consent
We seek the type of consent required for each messaging program and keep consent records as appropriate. Informational conversational consent may be obtained through methods permitted under applicable rules. Promotional or marketing texts require prior express written consent where required by law and carrier policies. Consent to service messages is not consent to marketing messages. Consent to receive SMS is not a condition of purchasing a contract or service.
4. Message Frequency
Message frequency varies based on your requests, claims activity, account interactions, and the programs for which you have opted in. There is no fixed number of messages.
5. Charges
Message and data rates may apply. Your mobile carrier determines any related charges under your service plan.
6. Opt-Out: STOP
Reply STOP at any time to opt out. You may receive one confirmation of your opt-out. No further messages will be sent through the opted-out messaging program unless you opt in again. If you wish to resume messaging, contact DRC to arrange a new opt-in.
7. Help: HELP
Reply HELP for assistance or call Dealers Resource Center at 636-730-1125. Website: https://www.dealersresourcecenter.com.
8. Privacy
No mobile opt-in information or text messaging consent will be shared with third parties or affiliates for their marketing or promotional purposes. Authorized messaging providers may process information needed to deliver our communications. For more information, review our Privacy Policy: https://www.dealersresourcecenter.com/privacy-policy/.
9. Delivery and Availability
Message delivery depends on wireless carrier and telecommunications availability. Carriers are not responsible for delayed or undelivered messages. For urgent claims matters, please contact our office directly.
10. Contract and Claims Administration
SMS is a convenience for communications and does not replace the applicable vehicle service contract. A text exchange alone does not constitute formal coverage approval, repair authorization, or modification of a contract unless expressly confirmed through an authorized DRC process. Contract terms and established claims procedures continue to apply.
11. Changes to Terms
We may update these terms to reflect operational or legal changes. Updated terms will be posted online with a revised effective date.
12. Contact
Dealers Resource Center | 167 Lamp and Lantern Village, Suite 127, Chesterfield, MO 63017 | Phone: 636-730-1125 | Website: https://www.dealersresourcecenter.com | Privacy inquiries: info@drcadmin.com
Privacy Policy: https://www.dealersresourcecenter.com/privacy-policy/