Agent Information & Resources

Comprehensive service contract programs designed to promote customer loyalty and meet F&I needs.

Unparalleled Customer Service. Dedication.

That’s what sets us apart. Dealers Resource Center is not the largest company in this industry, but no one can touch our commitment to excellence.

We have everything you need to provide your buyers with a one-stop solution to increase both F&I profits and dealership sales. Your relationship with your dealers is invaluable, and it is based in large part on the quality and reliability of the solutions you bring them. Partnering with Dealers Resource Center may be the best move you’ll make this year.

Dedicated to providing:
  • Solid underwriting and reliable insurance backing
  • Dependable administrative support services
  • Fast and fair claims processing
  • Excellent customer service and training for new agents
  • Online support solutions to satisfy agents’ business needs as soon as possible.
Our Products & Services:
  • Basic Car Care coverage
  • Consumer Breakdown Protection Extended Service Contracts
  • Coverage for pre-owned vehicles
  • Transferrable coverage
  • Superior claims processing & customer service.
Plans Include:
  • Disappearing deductibles
  • 24-hour Worldwide Roadside Assistance
  • Car rental reimbursement
  • Seals & gasket coverage
  • Engine & cooling coverage
  • Transmission coverage
  • Drive axle coverage
  • Various optional coverages, including electrical, air conditioning, and limited commercial coverage

Successful Partners

We have successfully partnered with thousands of agents throughout the nation and Dealers Resource Center is ready to start working with you! To learn more about our partnering opportunities, products, and services, contact us today by calling

(855) 246-6700

Existing agents can access our system here for additional service and assistance.

Your success is our goal.

For more than two decades, Dealers Resource Center has been providing general agents with a comprehensive service contract program designed to promote customer loyalty and meet F&I needs. Our easy-to-understand (and train) program options give agents a range of affordable plans that can deliver long-term security to their clients and enhance the vehicle ownership experience for the customer.

Meet Our Team

With team members across the United States we are here to serve you.

Deric Kalamitsiotis

Deric Kalamitsiotis

President of Operations

Mike Kalamitsiotis

Mike Kalamitsiotis

Vice President of Operations

Richard James

Richard James

National Director of Business Development

Salim Pirbhai

Salim Pirbhai

Director of Business Development

Natalie Padgett

Natalie Padgett

Director of Business Development

Carla Dowd

Carla Dowd

Director of Business Development

Ken Hills

Ken Hills

Director of Business Development

Lisa Wooten

Lisa Wooten

Director of Business Development

Nate Ladendorf

Nate Ladendorf

Director of Business Development

Jennifer Tobin

Jennifer Tobin

Accounting

Robin Vocelka

Robin Vocelka

Compliance

Kayla Sturgess

Kayla Sturgess

Director of Talent Acquisition

Tammie Cooper

Tammie Cooper

Human Resources

Suzy  Robertson

Suzy Robertson

Executive Assistant

Ashley Johnson

Ashley Johnson

Office Assistant

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Dedicated to service.

Years in Business

Happy Customers

Connect with our team

Dealers Resource Center is growing rapidly and we would like the opportunity to connect and see if we are the solution you've been looking for. Use our directory to contact any member of our Team. We're happy to answer your questions.

Find the right product

Dealers Resource Center offers a complete suite of products - including some hard-to-find coverages. Browse some of our most popular products and contact us to learn more about our offerings. Our goal is your success.