Consumer Breakdown Protection
Vehicle Protection You Can Count On
Protect Your Customers’ Investment!
Though not always deserved, both new and pre-owned vehicles have a reputation for breaking down after the warranty expires. But with Dealers Resource Center’s extended service contracts, your customers don’t have to drive without coverage. Our Consumer Breakdown Protection Plan means they can rest assured that they are covered if something goes wrong. We offer the best mechanical breakdown coverage on the market, with each level tailored to meet the comfort level and needs of individual drivers.
Diamond Protection
Elite Protection
Premier Protection
Powertrain Protection
Elite Protection (Named Component)
Our mechanical breakdown coverage includes all components listed in POWERTRAIN and PREMIER coverage, plus the following:
FRONT & REAR SUSPENSION:
- Upper and lower control arms, their shafts and bushings
- Control arm thrust rods, their bushings and links
- Ball joints
- Wheel hub and wheel bearings
- Steering knuckles/spindles
- Stabilizer bar
- Bushings and links
- Coil springs
- Leaf springs, their shackles and bushings
- Torsion bars
STEERING:
- Power steering pump, its reservoir, pulley, and mounting bracket
- Power cylinder assembly
- Steering column shaft, its couplings and bearings
- Intermediate shaft
- Tie rod ends
- Pitman arm
- Idler arm
- All other steering linkages
BRAKES:
- Vacuum pump
- Brake pedal assembly
- Parking brake assembly
FUEL:
- Fuel sender assembly
- Waste gate
- Intercooler
- Supercharger pulley
- Fuel pressure regulator
- Fuel tank
COOLING:
- Radiator brackets
- Thermostat
- Fan blades
- Coolant recovery tank
ELECTRICAL:
- Power seat motors and relays
- Power window motors and relays
- Electric driver and passenger door lock actuators
- Window washer fluid pumps
- Wiring harnesses
- Oil pressure sending unit
AIR CONDITIONING (Factory or dealer installed with factory approved parts only):
- Accumulator
- Receiver dryer
- Evaporator
- Condenser
- Idler pulleys and bearings
- Serpentine belt tensioner
- Air conditioning pressure switches
- Blower fan
ADDITIONAL SUSPENSION:
- MacPhearson struts
- Electronically controlled variable suspension struts and their switches
- Air suspension bags or springs
- Compressor
AIR & HEAT:
- Heater core
- Heater control valve
- Control cables
- Ducts
- Plenum doors
- Blower motor resistor
- Condenser cooling fan motor
- Manual climate control head
ADDITIONAL FUEL:
- Throttle body
- Throttle cable and linkage
- Accelerator pedal assembly
ENHANCED ELECTRONICS (Factory or dealer installed with factory approved parts only):
- Global positioning system (GPS) or other navigational/motorist assistance system
- Heads up display (HUD) projector and display module
- Radio
- Amplifier
- Tape player
- Dash mounted CD player
- DVD player
- Dash mounted graphic equalizer
- Engine control modules and sensors
- Ignition coils
- Ignition distributor
- IAC motor
- Electronic suspension control module and its sensors
SEALS AND GASKETS:
Seals and gaskets for all parts listed
Premier Protection (Named Component)
Coverage includes all components listed in POWERTRAIN coverage, plus the following:
FRONT SUSPENSION:
- Upper and lower control arms
- Upper and lower ball joints
- Wheel hubs and wheel bearings
STEERING:
- Steering gear
- Rack and pinion housings and all internally lubricated parts contained within the housings
- Electric power steering assist motor
- Power steering pump
- Pump power cylinder assembly
BRAKES:
- Master cylinder
- Vacuum or hydro booster
- Wheel cylinders
- Calipers
- Equalizer and distributing valves
- ABS electronic control unit
- Wheel speed sensor and exciters
- ABS proportioning control valves
- High-pressure hydraulic pump
FUEL:
- Fuel injectors
- Fuel pump
- All internal parts of the turbocharger and supercharger and their housings
COOLING:
- Radiator
- Electric cooling fan motor and its relay, fan clutch and fan shroud
ELECTRICAL:
- Starter motor
- Starter solenoid
- Alternator and its mounting bracket
- Voltage regulator
- Wiper motor
- All manually operated switches
AIR CONDITIONING (Factory or dealer installed with factory approved parts only):
- Compressor
- Accumulator/Dryer only in conjunction with compressor replacement
- Condenser
- Evaporator
- Compressor clutch and coil
- Compressor pulley and mounting bracket
- Expansion valve
- Orifice tube
- Blower motor
- Refrigerant and oil only in conjunction with covered Mechanical Breakdowns
SEALS AND GASKETS:
Seals and gaskets for all parts
listed
Powertrain Protection (Named Component)
ENGINE:
- Engine block
- Cylinder head
- Rotor housing
- Oil pan
- Valve cover
- Timing cover
- All internally lubricated parts contained within the engine
- Oil pump
- Timing chain
- Gears and tensioners
- Timing belt and tensioners
- Balance belt
- Variable valve camshaft adjuster
- Intake and exhaust manifolds
- Harmonic balancer
- Engine mounts
- Water pump
- Flywheel
- Flexplate
TRANSMISSION, TRANSAXLE and TRANSFER CASE (Automatic and Standard):
- Case housings
- Housing covers and pans
- All internally lubricated parts contained within the housing
- Torque converter
- Viscous coupling
- Vacuum modulator
- Transmission mounts
- Transfer case shift/encoder motor
- Range position sensor/switch
DRIVE AXLE (Includes transaxle and 4WD or 4×4 vehicles):
- Front and rear drive axle housings and covers
- All internally lubricated parts contained within the drive axle housing
- Axle shafts
- Constant velocity joints and boots
- Driveshafts
- Universal joints
- Flex discs
- Driveshaft center support bearing
- Driveshaft yokes
- 4WD or 4×4 engagement actuators and motors
- 4WD or 4×4 drive locking hubs
SEALS AND GASKETS:
- Seals and gaskets for all parts listed
ADDITIONAL COVERAGE OPTIONS, with POWERTRAIN Selection Only (NOTE: Available ONLY if selected at the time of Contract purchase and indicated on the Schedule):
PLUS:
*Coverage must be selected on the Declaration Page and an additional charge paid. Includes all components listed above in the POWERTRAIN coverage plus the following:
Electrical Covered Components:
- Starter motor
- Starter motor drive
- Starter motor solenoid
- Alternator
- Voltage regulator
- Alternator pulley and mounting bracket. Factory Installed Air Conditioning Covered Components:
FACTORY AIR CONDITIONING COVERED COMPONENTS:
- Compressor
- Accumulator/Dryer only in conjunction with compressor replacement
- Condenser
- Evaporator
- Compressor clutch and coil
- Compressor pulley and mounting bracket
- Expansion valve
- Orifice tube
- Blower motor
- Refrigerant and oil only In conjunction with covered Mechanical Breakdowns
Elite Protection (Exclusionary Coverage)
WHAT IS COVERED?
This is an Exclusionary Coverage and Protection contract providing Mechanical Breakdown coverage for the repair or replacement of ALL factory installed mechanical and electrical operating parts on new and used vehicles up to 216,000 miles, except for listed Exclusions. Coverage includes fluids and labor only when required as part of a covered repair.
SEE CONTRACT FOR EXCLUSIONS
Optional Coverage Available:
- Hybrid vehicle coverage (covering hybrid/electric batteries).
- Commercial use mechanical breakdown coverage (Includes activities such as farming, ranching, rodeo, route work, deliveries, service calls, construction, hauling and daily rental).
- Environmentally friendly GREEN Choice coverage (covering emission, ignition, and exhaust components such as the catalytic converter).
- Lifted or Lowered vehicle coverage (covering factory allowed lifting and lowering of vehicles).
Coverage Benefits
Included with all plans, 24-Hour Roadside Services including:
- Towing Assistance
- Flat Tire Assistance
- Oil Fluid and Water Delivery Service
- Fuel Delivery Service
- Battery Service
- Lock-out Assistance
Provides peace of mind, while also increasing your customers’ vehicle’s resale value! Consider these offerings …
- This consumer breakdown protection plan is available for pre-owned vehicles.
- Mechanical break down coverage is transferable if you sell your vehicle before your plan expires providing added resale value.
- Repairs can be done at any licensed U.S. or Canadian repair facility.
- No limit to the number of claims and one deductible per visit.
- Enjoy additional savings up to 50% or more off manufacturer extended service plan contracts.
Does this not sound like the coverage you’re looking for? We have other products too! Check out our:
Manufacturers Certified Pre-owned Coverage or Basic Car Care Protection or Appearance Protection Plan
Does this not sound like the coverage you're looking for? We have other products too! Check out our:
Manufacturers Certified Pre-owned Coverage
Basic Car Care Protection
Consumer Breakdown Coverage
Disclaimer: Brochure, website, and individual pages are only a guide. For detailed contract information please refer to the vehicle service contract.